Customer Service Claims Handler

Job Title: Customer Service Claims Handler Location: Liverpool Salary: £25,877 to £32,702 Plus up a performance related bonus of £1500 per year, £375 paid quarterly, eligible for consideration after successful completion of probation Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 9:00am to 5:30pm In the role of Claims handler, you will effectively manage a portfolio of motor claims encompassing property damage and accident damage from infancy through to settlement. You will also ensure indemnity spend is minimised by commercial decision making. What you will be doing: Accountability for own performance against set objectives.Validate all claims for indemnity and fraud.Proactive and correct assessment of liability.Accurate quantum assessment of claims presented using the relevant tools available to assist.Application of accurate reserves in line with company guidelines.Adherence to best practice and key strategies.Effective file and portfolio management.Any other Ad hoc task as the needs of the business dictate What we''re looking for: Ability to work in a culture of openness, trust, and respect.Strong organisation skills with the ability to prioritise tasks.Ability to fact find and analyse information to result in accurate decision making.Knowledge of the civil procedure rules with regards to offers, acceptances and litigation risks Grow with Acorn: At Acorn Insurance, we''re proud of our Liverpool roots - and even prouder of how far ..... full job details .....