https://jobs.co.uk/job/customer-service-associate-talent-guardian--cead64a2-563b-4c01-80ee-a50809180474 RSS feed for Customer Service Associate at Talent Guardian. en-gb Sat, 18 Jul 2026 19:14:57 GMT https://jobs.co.uk/job/customer-service-associate-talent-guardian--cead64a2-563b-4c01-80ee-a50809180474 https://jobs.co.uk/job/customer-service-associate-talent-guardian--cead64a2-563b-4c01-80ee-a50809180474 Sat, 18 Jul 2026 11:51:33 GMT Location: Broadstone | Salary: 29000.00-29000.00 Annual | Type: Permanent | Location: Poole Salary: £29,000 £30,500 Hours: Monday to Friday, 8:00am 5:00pm Contract: Permanent, full-time Working arrangement: Office-based Talent Guardian is recruiting for an experienced Customer Experience Associate to join a busy, fast-paced customer service team in Poole. This role is ideal for someone who takes pride in delivering excellent service, enjoys building strong customer relationships and can confidently resolve queries while identifying opportunities to support sales and business growth. What you ll be doing Managing inbound and outbound customer calls. Responding to customer queries relating to orders, deliveries, proof of delivery, returns and back orders. Logging calls, emails, actions and customer information accurately within the CRM system. Recording and resolving customer complaints professionally and efficiently. Proactively managing customer accounts and providing regular updates. Processing order documentation and customer amendments. Reviewing customer data and order information to provide clear, meaningful updates. Liaising with Purchasing, Logistics and other internal teams to resolve queries. Using internal systems and carrier websites to investi... Permanent