https://jobs.co.uk/job/customer-service-assistant-student-accommodation-mcr-property-group--2747411d-6701-45dd-9fe9-438baadc47ad RSS feed for Customer Service Assistant - Student Accommodation at MCR Property Group. en-gb Sat, 25 Apr 2026 19:05:32 GMT https://jobs.co.uk/job/customer-service-assistant-student-accommodation-mcr-property-group--2747411d-6701-45dd-9fe9-438baadc47ad https://jobs.co.uk/job/customer-service-assistant-student-accommodation-mcr-property-group--2747411d-6701-45dd-9fe9-438baadc47ad Tue, 21 Apr 2026 11:52:34 GMT Location: Liverpool | Salary: 27000.00-27000.00 Annual | Type: Permanent | Customer Service Assistant - Unity SquareLocation: LiverpoolReporting to: Accommodation ManagerEmployment Type: Full-timeThe Customer Service Assistant plays a vital front-line role in delivering an outstanding student experience at Unity Square. Acting as a key point of contact for residents, guarantors, visitors, and internal teams, the role is central to student satisfaction, community engagement, and the smooth day-to-day operation of the site.The successful candidate will support all aspects of customer service, administration, and student engagement, with particular responsibility for rental management system administration, supporting debt-chasing activity, and contributing to the delivery of a positive, inclusive, and vibrant residential life programme.As the first point of contact for students, the Customer Service Assistant will provide a professional, welcoming, and solution-focused service, handling enquiries, requests, and complaints efficiently and with care. The role requires the ability to build strong, positive relationships with residents in order to enhance satisfaction, encourage re-bookings, and foster a strong sense of community. The postholder will also be ex... Permanent