https://jobs.co.uk/job/customer-service-assistant-ritz-recruitment--273addd4-0fe2-48bb-9f8d-36ca40913d36 RSS feed for Customer Service Assistant at Ritz Recruitment. en-gb Thu, 22 Oct 2026 11:16:13 GMT https://jobs.co.uk/job/customer-service-assistant-ritz-recruitment--273addd4-0fe2-48bb-9f8d-36ca40913d36 https://jobs.co.uk/job/customer-service-assistant-ritz-recruitment--273addd4-0fe2-48bb-9f8d-36ca40913d36 Tue, 13 Oct 2026 23:00:00 GMT Location: Birmingham | Salary: £13.00/hour | Type: Temporary | Part Time Customer Service Assistant - £13ph - Mon to Weds Birmingham, B19, Immediate Start A busy student accommodation site is looking for a friendly, professional, and customer-focused Reception / Customer Service Assistant to provide a welcoming presence and excellent support for residents. Key Responsibilities • Acting as the first point of contact for residents and visitors at the front desk • Handling enquiries professionally via phone, email, and face-to-face interactions • Maintaining accurate records and ensuring smooth shift handovers • Assisting with resident queries, complaints, payments, and parcel deliveries • Preparing and maintaining communal areas while supporting resident events and activities • Responding appropriately to incidents and following all health and safety procedures • Logging and monitoring maintenance requests, alongside general administrative duties About You • Previous experience in a busy customer service, reception, hospitality, hotel, or student accommodation environment • Excellent communication and interpersonal skills • Confident using Microsoft Office and other basic IT systems • Calm, approachable, organised, and dependable • A posit... Temporary