https://jobs.co.uk/job/customer-service-assistant-randstad-engineering--2d5acbb8-7864-46d5-91ea-2018e75b7c10 RSS feed for Customer Service Assistant at Randstad Engineering. en-gb Wed, 10 Jun 2026 14:38:10 GMT https://jobs.co.uk/job/customer-service-assistant-randstad-engineering--2d5acbb8-7864-46d5-91ea-2018e75b7c10 https://jobs.co.uk/job/customer-service-assistant-randstad-engineering--2d5acbb8-7864-46d5-91ea-2018e75b7c10 Sat, 16 May 2026 11:52:03 GMT Location: Hampshire | Salary: 10000-500000 Annual | Type: Temporary | Job Opportunity: Customer Service Assistant (2 Vacancies)We are seeking two dedicated and organised Customer Service Assistants to join a global leader in the Clinical and Industrial sectors. This is a pivotal role managing key customer accounts across the UK, ensuring seamless communication and high-level service delivery.Role OverviewLocation: Basingstoke (Onsite presence 4 days a week).Workplace: Hybrid.Pay Rate: 15.00 per hour ( 27,000 salary equivalent).Contract: 10 months initiallyHours: 37.5 hours per week. Shift Pattern: 09:00-17:00 (with a 45-minute break).Early Finish: 15:30 every Friday.Key ResponsibilitiesAccount Management: Oversee and update customer master data for auditing and data protection. Operations: Raise quotations, orders, and schedule agreements to meet agreed service levelsCommunication: Handle telephone enquiries, manage a shared mailbox, and maintain strong relationships with customers. Collaboration: Work with Distribution, Planning, and Finance departments to manage stock availability and pricing expectations.Problem Solving: Investigate customer complaints and take swift action to resolve issueLogistics: Liaise with courier agents and use tracking web... Temporary