https://jobs.co.uk/job/customer-service-assistant-michael-page--d5b3ce20-faa9-433e-8ce0-d22abfdd6c6b RSS feed for Customer Service Assistant at Michael Page. en-gb Tue, 26 May 2026 17:19:20 GMT https://jobs.co.uk/job/customer-service-assistant-michael-page--d5b3ce20-faa9-433e-8ce0-d22abfdd6c6b https://jobs.co.uk/job/customer-service-assistant-michael-page--d5b3ce20-faa9-433e-8ce0-d22abfdd6c6b Mon, 04 May 2026 23:00:00 GMT Location: Theale | Salary: £28000 - £30000/annum | Type: Permanent | This role supports customers through timely, accurate and professional service. The position handles enquiries, resolves issues and maintains high service standards across multiple channels. Working collaboratively, the role contributes to customer satisfaction, operational efficiency and a positive brand experience within a fast paced, consumer focused environment with international reach growth. Client Details The employer operates globally within the consumer entertainment sector, supporting well known digital and physical products. The business combines a fast moving culture with a strong focus on customer experience, quality service and continuous improvement. Description Customer Service Assistant, * Responds to customer enquiries via email, phone and online platforms * Process high volumes of orders * Liaise with the warehouse regarding stock and 3PL for delivery * Resolves order, delivery and product related issues efficiently * Accurately updates customer records and internal systems * Communicates clearly with internal teams to resolve escalations * Follows company policies, procedures and service standards * Manages complaints with empathy and prof... Permanent