https://jobs.co.uk/job/customer-service-assistant-major-recruitment-oldbury--aa9cb72a-fc4b-4dea-8cf9-a9a77d27195c RSS feed for Customer Service Assistant at Major Recruitment Oldbury. en-gb Thu, 11 Jun 2026 15:05:08 GMT https://jobs.co.uk/job/customer-service-assistant-major-recruitment-oldbury--aa9cb72a-fc4b-4dea-8cf9-a9a77d27195c https://jobs.co.uk/job/customer-service-assistant-major-recruitment-oldbury--aa9cb72a-fc4b-4dea-8cf9-a9a77d27195c Thu, 11 Jun 2026 11:52:02 GMT Location: Harborne | Salary: 26000.00-26000.00 Annual | Type: Permanent | Major Recruitment Oldbury are delighted to be recruiting for our Jewellery Quarter based client whop are seeking a Customer Service Assistant to work in their professional office environment.Ideally you will have customer service experience within a metals or manufacturing environment. Hours of work are Monday to Friday 8.45am to 4.45pm and a 4pm finish on a Friday. Parking is available.This is an exciting opportunity for a dynamic, highly organised individual to join a long-established business to support the on-going business growth by providing unrivalled customer service to existing and prospective customers via telephone, in writing and via live chat functions. On a daily basis, you will be expected to liaise with customers and company representatives helping bottom lines sales by increasing customer satisfaction.Duties amd tasks will include: Answering incoming calls (1st line) Provision of quotations Order entry Major account handling and rep liaison Complaint handling Order chasing and management of urgent orders Calling dormant customers Opening new accounts Calling established customers through our CRM system to promote our products and services Contribute to the day-to-d... Permanent