https://jobs.co.uk/job/customer-service-assistant-major-recruitment-oldbury--65ef9669-7f46-4c44-9aa6-3db6e82d4be6 RSS feed for Customer Service Assistant at Major Recruitment Oldbury. en-gb Thu, 11 Jun 2026 19:52:12 GMT https://jobs.co.uk/job/customer-service-assistant-major-recruitment-oldbury--65ef9669-7f46-4c44-9aa6-3db6e82d4be6 https://jobs.co.uk/job/customer-service-assistant-major-recruitment-oldbury--65ef9669-7f46-4c44-9aa6-3db6e82d4be6 Wed, 10 Jun 2026 23:00:00 GMT Location: Harborne | Salary: £26000 - £27000/annum | Type: Permanent | Major Recruitment Oldbury are delighted to be recruiting for our Jewellery Quarter based client whop are seeking a Customer Service Assistant to work in their professional office environment. Ideally you will have customer service experience within a metals or manufacturing environment. Hours of work are Monday to Friday 8.45am to 4.45pm and a 4pm finish on a Friday. Parking is available. This is an exciting opportunity for a dynamic, highly organised individual to join a long-established business to support the on-going business growth by providing unrivalled customer service to existing and prospective customers via telephone, in writing and via live chat functions. On a daily basis, you will be expected to liaise with customers and company representatives helping bottom lines sales by increasing customer satisfaction. Duties amd tasks will include: * Answering incoming calls (1st line) * Provision of quotations * Order entry * Major account handling and rep liaison * Complaint handling * Order chasing and management of urgent orders * Calling dormant customers * Opening new accounts * Calling established customers through our CRM system to promote our products and services *... Permanent