Negotiable
Elior Hospitals - Nourishing Those Who CareIn
Chapel Allerton Hospital
within our
Hospitals division , we make sure teams, patients, and visitors
have access to
wholesome, comforting food
when they need it most. Because
good nutrition isn''t just fuel
- it''s part of the recovery journey, and we''re proud to play a role in that.
What you''ll be doing...
As a
Customer Service Assistant , you''ll be the friendly face and first point of contact for our customers, providing helpful, prompt, and professional support. You''ll play a key role in ensuring every customer has a positive experience, whether in person, over the phone, or online.
Greet and assist customers with queries, purchases, or service requests
Provide accurate information on products, services, and policies
Handle customer enquiries via phone, email, and in person
Resolve complaints or escalate issues where appropriate
Maintain a tidy, welcoming environment or service area
Process transactions, orders, and returns accurately
Keep up to date with company offerings and promotions
Support wider team with general administrative and operational tasks
Working pattern: Monday to Friday - 20hr Contract - Candidates must be available between the hours of 7am and 5pm - Monday to Friday. Flexibility will be required to cover any annual leave/sickness.
What can you bring?
A warm, approachable, and customer-focused attitude
Excellent communication and interpersonal skills
Experience in a customer service or front-of-house role
Strong problem-solving and organisational abilities
Confidence in using IT systems, tills, or booking platforms
Ability to remain calm under pressure and manage multiple queries
A proactive mindset and willingness to support the team
??Brilliant Work Deserves Brilliant Perks!At Elior, we believe that when you love where you work, it shows. That''s why we make sure our team feels
appreciated, supported, and set up for success!
Here''s what''s waiting for you:
?? Free, tasty meals
- Enjoy tasty, nutritious food on us while you work!? Flexible working
- including part time roles and phased retirement, because life doesn''t run on a 9-5 schedule.??
Plenty of Time to Unwind
- 28 days of holiday, and after two years, enjoy even more with 31 days.???????????
Leave for life''s important moments
- whether family, personal or unexpected.??
Give back time
- paid volunteering days for the causes you care about.?? Room to grow
- career development and learning opportunities for all stages of your career.?? Wellbeing first
- mental health support and wellbeing perks.?? Financial security
- pension schemes and life assurance.??
Exclusive discounts
- save on entertainment, leisure, and even travel!
?? One small thing - we welcome you to apply using the name you feel most comfortable with!
No need for legal names at this stage.??Why You''ll Love Working HereWe''re a
people-first
business with over
10,000 colleagues across the UK , serving everything from stadiums to hospitals, schools to workplaces. Our mission?
To enrich lives everywhere, every day.
And here''s the best part - 87% of our team say they''re proud to work here!
Why? Because we create a place where you''re
listened to, trusted, supported, and valued.
?? Not sure you match every single requirement? Apply anyway!
Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you''re passionate and ready to grow, we want to hear from you!??We Celebrate You!At Elior,
diversity and inclusion aren''t just policies, they''re who we are.
We know that different perspectives make us stronger, and we''re dedicated to creating an environment where
everyone feels seen, heard, and empowered to succeed.
Need any support or adjustments during the application process? Just let us know - we''re happy to help!
??Ready to join us? Hit ''Apply Now'' and let''s ..... full job details .....
Negotiable