Customer Service Apprentice

Job Title: Customer Service ApprenticeApprenticeship: Customer Service Level 3Location: AlbourneSalary: £18,000 per annumHours: Full-time, Monday - Friday, 8:45am - 5:30pmStart Date: ASAPThis is a fantastic opportunity to join a growing and ambitious business. As a Customer Service Apprentice, you will support the daily operations of the business, ensuring customers receive excellent service and administrative processes run smoothly.Working closely with customer service and operations teams, you will gain hands-on experience in customer support, administration, and communication, building a strong foundation for a career in customer service.BenefitsDedicated mentorship and trainingReal-world responsibilities from day oneOpportunity to work within a growing businessClear career progression upon completionCustomer Service Level 3 qualificationRequirementsGCSEs (Grade A-C/4-9) in English and Maths, or equivalentPrevious experience in customer service or administration (advantageous)Strong communication skills, both written and verbalGood organisational and time management skillsBasic IT skills (Microsoft Office)Positive, proactive attitude with a willingness to learnAbility to work independently and as part of a teamResponsibilities for an ApprenticeHandling customer enquiries via phone, email, and online channelsSupporting administrative tasks such as data entry, filing, and schedulingLiaising with colleagues and internal teams to support operationsAssisting with process ..... full job details .....