Customer Service and Supply Specialist

Customer Service and Supply Specialist

Temp ASAP Start -17.95ph

Tottenham Court Road

9am-5.30pm Mon to Friday

Hybrid role - 3 days in the office and 2 days from home

An international FMCG business requires a Customer Service & Supply Specialist to join their small, fast-paced but detailed oriented logistics and customer service team on a temp basis.

Key Responsibilities

• Manage the full customer order cycle from order receipt to invoice
• Handle customer enquiries, returns, and credit note processes
• Manage high volume of e-mail orders daily and ensuring accuracy
• Using SAP daily to ensure all orders updates are in real-time
• Coordinate daily operations with warehouses, production plants, and logistics providers
• Monitor stock levels and manage purchase orders for finished goods
• Work closely with Commercial, Marketing, Finance, and Supply teams to ensure smooth operations
• Resolve supply chain and delivery issues with external partners and stakeholders

Skills & Experience

• Minimum 3 years'' experience in customer service and logistics within FMCG
• Strong working experience using SAP is essential
• Must be available immediately
• Accurate data input
• Drinks industry experience preferred
• Advanced Excel and Microsoft Office skills
• Strong attention to detail-essential
• Organisation and problem-solving skills
• Ability to manage multiple priorities in a fast-paced environment
• Excellent communication and stakeholder management skills

If you are an immediately available Customer Service and Supply Specialist with experience using SAP please send your CV forward.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.