https://jobs.co.uk/job/customer-service-and-sales-support-advisor-portmeirion-group-limited--f35ea884-bb3c-4ab9-bf56-11c3118c8673 RSS feed for Customer Service and Sales Support Advisor at Portmeirion Group Limited. en-gb Thu, 27 Aug 2026 17:48:01 GMT https://jobs.co.uk/job/customer-service-and-sales-support-advisor-portmeirion-group-limited--f35ea884-bb3c-4ab9-bf56-11c3118c8673 https://jobs.co.uk/job/customer-service-and-sales-support-advisor-portmeirion-group-limited--f35ea884-bb3c-4ab9-bf56-11c3118c8673 Thu, 27 Aug 2026 11:52:35 GMT Location: Stoke-on-trent | Salary: 10000-500000 Annual | Type: Permanent | We are looking for a Customer Service and Sales Support Advisor to join our team and play a key role in supporting our customers, distributors, agents and international sales markets.This is a varied role combining customer service, order processing, export administration and international shipping, so we are looking for someone who is organised, accurate and confident communicating with both customers and internal teams.What skill set are we looking for? PC Skills, Microsoft Word, Excel and Outlook.Experience in Customer ServiceKnowledge of Export documentation and accuracy in completing such documents.Good communication and telephone skillsFluent in a European language is an advantage, but not essentialIndustry and product knowledge is an advantage, but not essential Key Responsibilities Communicate with customers, agents, distributors and freight forwarders;Enter customer orders onto the system;Communicate with various internal departments to progress the orders;Understand shipping terms and what is required to ship internationally;Arrange international shipments and complete the required export documentation including invoices and packing lists to ensure fast delivery;Answer cu... Permanent