Customer Service and Sales Executive

Customer Service and Sales Executive Runcorn 25,000 - 30,000 depending on experience + other bens Our market-leading client is looking to secure the services of a new Customer Service and Sales Executive to join their team in Runcorn. Reporting to the Commercial Operations Manager, the Customer Service and Sales Executive will be responsible for the sales order process in relation to existing traditional customer sales including maintaining filing and accounting systems. You will manage customer enquiries and identify potential sales opportunities, escalating to Business Development Manager where relevant. Other duties of the Customer Service and Sales Executive role: Ensure that customer invoices are produced on the despatch of stock and that all relevant information required to ensure payment of the invoice is captured. Deal appropriately with customer complaints, manage, resolve and escalate as appropriate, as set out by the relevant internal business processes. Responsible for the issue of customer price lists following relevant information from Business Development Managers. Ensuring that the price lists held in the company accounting system are accurate and up to date. Maintain and update sales ready reckoners, reviewing updates with Commercial Manager. Responsible for effective credit control processes and procedures, achieving targets for the payment of customer invoices. Processing customer receipts through the finance system and highlighting any customers who ..... full job details .....