Customer Service and Sales Development Executive

Customer Service and Sales Development Executive Salary: £25,000 - £26,500 per annum Monday - Friday, 8:30am - 5:00pm Location: Wrexham, Chirk Trek Recruitment is delighted to be recruiting on behalf of our established manufacturing client for an exciting Customer Service and Sales Development Executive position. This is a fantastic opportunity for an ambitious customer service professional looking to build a long-term career in sales within a progressive and supportive environment. This blended role offers the perfect stepping stone into sales. You''ll start in customer service, gaining in-depth product knowledge and building strong customer relationships, with a clear pathway to progress into a dedicated sales position as you develop. You will handle a mix of inbound and outbound customer contact (B2B and B2C), resolve queries efficiently, process orders, and identify sales opportunities all while receiving excellent training and support from an experienced team. THE ROLE Complete comprehensive training on products, ordering systems, and CRM processes Manage inbound and outbound calls with trade customers and consumers Resolve queries, disputes, proof of delivery, pricing, and delivery issues Accurately process orders and arrange deliveries Provide cover for the resolutions team and inbound sales line Build lasting customer relationships and proactively spot opportunities for future sales growth YOU We''re seeking a positive, tenacious, and customer-focused ..... full job details .....