Customer Service and Sales Advisor

Customer Service and Sales AdvisorLocation: Bradford, BD3Salary: 24,735 basic + uncapped bonusHours: Mon-Thurs 9am-5:30pm Fri 10am-4pmContract: Full-time, permanentHolidays: 25 days + bank holidays + option to buy/sell 5 days + additional leave for international holidaysHybrid working - following completion of probation period Are you passionate about delivering outstanding customer experiences and looking for a role that combines service with sales?Join a fast-growing Bradford-based business as a Customer Service and Sales Advisor, where your enthusiasm and people skills will be rewarded with great pay, supportive training, and real career development.What You''ll Be Doing:Responding to inbound calls and warm leads from customers who''ve requested a call via the website (dealing with the renewal process for an insurance policy)Taking a consultative approach to understand customer needs and guide them to the right solutionHandling queries professionally and efficiently, ensuring every interaction is a positive onePutting the customer at the heart of everything you do, delivering a first-class experienceWhat We''re Looking For:Previous experience in a customer-facing role such as retail, hospitality, contact centre, sales, or a similar environment, or a recent graduate eager to kick-start their career.Excellent communication and active listening skills, with the ability to build rapport quickly.A friendly, empathetic, and professional approach, with a genuine passion for ..... full job details .....