Customer Service and Resources Administrator

Customer Service and Resources Administrator£25,989 to £28,142 - Pay award pendingFull Time - 37 hours a week Rugby Borough Council is dedicated to both Community and Colleague growth. With a focus on wellbeing and personal development, we offer a range of career opportunities where you can take pride in the positive changes you help create. Join an organisation committed to the success of one of the Country''s fastest-growing boroughs and the people who make it thrive.About the role This is a varied and fast paced role where you''ll be an integral part of the Property Repairs Service. You''ll be responding to and dealing with customers over the phone, email and in person, administering repairs to their properties. You''ll be logging repair tickets, scheduling resources and liaising with Officers, Operatives and Contractors to deliver and effective and efficient service. Please note that this role is office based 5 days a week. About you This is a great opportunity for someone with experience of working within social housing repairs and maintenance or a related sector, especially if you have experience working with Gas and Electric that''s looking for an office-based customer focused role. Alongside this you''ll need experience dealing with customers both face to face, on the phone and by email, be able to work well under pressure and have extremely strong attention to detail whilst being able to work at pace. As a front-line person who''s an ambassador for our Property ..... full job details .....