https://jobs.co.uk/job/customer-service-and-operations-advisor-coburg-banks-limited--1dce93c9-e3b2-44ea-9d83-430d56316222 RSS feed for Customer Service and Operations Advisor at Coburg Banks Limited. en-gb Tue, 13 Oct 2026 21:34:04 GMT https://jobs.co.uk/job/customer-service-and-operations-advisor-coburg-banks-limited--1dce93c9-e3b2-44ea-9d83-430d56316222 https://jobs.co.uk/job/customer-service-and-operations-advisor-coburg-banks-limited--1dce93c9-e3b2-44ea-9d83-430d56316222 Tue, 13 Oct 2026 11:52:10 GMT Location: Manchester | Salary: 30000.00-30000.00 Annual | Type: Permanent | We''re looking for a problem-solver, not a call handler.IMPORTANT: If your customer service experience is predominantly from a call centre environment, you will not be considered for this role.We''re looking for someone who has worked in a small or medium-sized business, where customer service means getting involved, taking ownership and sorting things out, rather than simply following a process.You''ll join a small, established team within a successful consumer products business.This is a varied, hands-on role dealing with everything from retailer enquiries and consumer complaints to delivery problems, missing orders and general customer issues.What you''ll be doing:Dealing directly with retail customers and members of the publicOwning complaints from initial contact through to resolutionSorting out delivery, stock and order problemsLiaising with warehouses, couriers and internal departmentsInvestigating issues and finding practical solutionsGetting involved wherever needed to make things happenWho we''re looking for:Experience in a varied customer service role within a smaller business is essentialExperience dealing with orders, deliveries, logistics and complaintsExcellent atten... Permanent