Customer Service And Complaints Administrator

Customer Service / Complaints AdministratorEast Bristol£28,000 - £32,000 + benefitsFull-time Office-basedWe''re working with a growing business in Bristol looking for a Customer Service / Complaints Administrator to join their team. Due to an immediate requirement, this role is available now and will initially be offered on a temporary basis, with a strong view to becoming permanent.If you''re confident on the phone, organised, and enjoy resolving problems for customers, this could be a great fit.The RoleAct as a first point of contact for customer queries via phone and emailHandle complaints and resolve issues in a professional, solutions-focused wayBuild strong relationships with customers and deliver excellent serviceSupport with troubleshooting and resolving service-related queriesAssist with basic credit control and accounts-related tasksLiaise with internal teams and external suppliers where neededProcess customer orders accurately and efficientlySupport onboarding of new clientsMaintain up-to-date and accurate customer recordsWhat We''re Looking ForExperience in customer service and administrationStrong communication skills and confident telephone mannerExperience handling complaints and objection handlingHighly organised with strong attention to detailConfident IT skills (MS Office and internal systems)Able to work independently and as part of a teamWhat''s on Offer£28,000 - £32,000 salaryMedical coverBirthday off28 days holiday (including bank holidays)Supportive, ..... full job details .....