Customer Service and Aftersales Coordinator

Customer Service and Aftersales Co-ordinator- Poole - £29,000-£31,000Looking for a role that combines customer service, relationship building and administration?TwoSix Recruitment are recruiting on behalf of a well-established specialist manufacturer in Poole for a Customer Service and Sales Co-ordinator. You''ll become the go-to contact for customers, managing enquiries, quotations and orders while helping to drive the continued growth of the aftersales function.If you enjoy building long-term customer relationships, taking ownership of your workload and seeing the impact of your efforts, this could be the opportunity you''ve been looking for.What''s in it for you?25 days holiday plus Bank HolidaysPrivate medical insurance and critical illness coverCompany pension schemeFree on-site parkingModern office environmentA varied role with plenty of autonomyThe opportunity to develop your product knowledge and grow within the businessWhat will you be doing?Managing spare parts enquiries and supporting customers throughout the order processProducing quotations and proactively following up opportunities with existing customersBuilding long-term customer relationships and identifying future requirementsPromoting relevant product upgrades and aftersales solutionsLiaising with internal departments, suppliers and customers to ensure orders are delivered smoothlyCoordinating warranty claims and maintaining accurate recordsProducing regular reports to support the aftersales functionWhat ..... full job details .....