Customer Service and Administrator

Full-Time Permanent 40 Hours Per Week Office-BasedAre you highly organised, customer-focused, and enjoy being at the heart of a busy business? Fancy joining one of the UK''s most iconic independent breweries? This could be your perfect next move.About Black Sheep BreweryBorn in the heart of Yorkshire, Black Sheep Brewery has been proudly brewing award-winning beers since 1992. Known for our independent spirit, bold character, and exceptional ales and lagers, we supply pubs, bars, restaurants, and retailers across the UK.We''re passionate about quality, personality, and doing things differently - and now we''re looking for a Customer Service and Administrator to support our customers, sales team, and day-to-day business operations.The RoleAs a Customer Service and Administrator, you''ll be a key point of contact for our customers, providing exceptional service while ensuring the smooth running of administrative processes across the business.This is a varied and rewarding role where you''ll work closely with customers, internal teams, and suppliers to ensure everything runs efficiently and professionally.This is a fully office-based position located at our brewery in Masham.What You''ll Be DoingProviding excellent customer service via telephone and email.Handling customer enquiries and resolving issues in a professional and timely manner.Processing customer orders accurately and efficiently.Maintaining customer records and updating internal systems.Supporting the sales team ..... full job details .....