Customer Service & Supply Planner 6 Month FTC - Pharmaceuticals

This role will oversee supply chain operations and ensure smooth customer service processes. Our client is a global pharmaceutical company based in Reading and requires someone who is customer focused and can hit the ground running.

Client Details

Our client is a well-established pharmaceutical company. They specialise in delivering high-quality products to a broad customer base. The business is recognised for its commitment to operational excellence and customer satisfaction.

Description

Key responsibilities include:

• Process customer orders, returns, invoices, and handle general enquiries.
• Support administration for distributors and wholesalers in the UK and Ireland.
• Assist with stock control, reconciliation, and compliance checks.
• Coordinate deliveries from overseas and liaise with logistics and quality teams.
• Ensure GDP compliance, including involvement in product recalls.
• Set up new customers and maintain accurate system data.
• Provide support during colleague absences and help resolve stock issues.

Profile

The successful candidate would have:

• Proven experience in a similar role and be available for an ASAP start.
• Strong customer focus with a proactive and solution-oriented mindset.
• Highly organised with the ability to prioritise tasks effectively.
• Reliable, efficient, and detail-oriented.
• Excellent communication skills and a collaborative team player.
• Flexible, helpful, and professional attitude.
• Committed to compliance with medical product regulations.

Job Offer

On offer to the candidate:

• Up to c.-40,000.
• Hybrid working from Reading office (2 days pw onsite).
• ASAP start - 6 month FTC.