https://jobs.co.uk/job/customer-service-amp-sales-support-advisor-portmeirion-group-limited--a9559b4b-a096-460e-867f-7c0879a82f30 RSS feed for Customer Service & Sales Support Advisor at Portmeirion Group Limited. en-gb Thu, 27 Aug 2026 21:58:22 GMT https://jobs.co.uk/job/customer-service-amp-sales-support-advisor-portmeirion-group-limited--a9559b4b-a096-460e-867f-7c0879a82f30 https://jobs.co.uk/job/customer-service-amp-sales-support-advisor-portmeirion-group-limited--a9559b4b-a096-460e-867f-7c0879a82f30 Wed, 26 Aug 2026 23:00:00 GMT Location: Stoke-on-Trent | Salary: Negotiable | Type: Permanent | We are looking for a Customer Service & Sales Support Advisor to join our team and play a key role in supporting our customers, distributors, agents and international sales markets. This is a varied role combining customer service, order processing, export administration and international shipping, so we are looking for someone who is organised, accurate and confident communicating with both customers and internal teams. What skill set are we looking for? PC Skills, Microsoft Word, Excel and Outlook. Experience in Customer Service Knowledge of Export documentation and accuracy in completing such documents. Good communication and telephone skills Fluent in a European language is an advantage, but not essential Industry and product knowledge is an advantage, but not essential Key Responsibilities Communicate with customers, agents, distributors and freight forwarders; Enter customer orders onto the system; Communicate with various internal departments to progress the orders; Understand shipping terms and what is required to ship internationally; Arrange international shipments and complete the required export documentation including invoices and packing lists to e... Permanent