https://jobs.co.uk/job/customer-service-amp-installation-coordinator-industria-personnel-services--6ae5d692-4571-4236-a237-66a6ba957184 RSS feed for Customer Service & Installation Coordinator at Industria Personnel Services. en-gb Fri, 12 Jun 2026 00:47:06 GMT https://jobs.co.uk/job/customer-service-amp-installation-coordinator-industria-personnel-services--6ae5d692-4571-4236-a237-66a6ba957184 https://jobs.co.uk/job/customer-service-amp-installation-coordinator-industria-personnel-services--6ae5d692-4571-4236-a237-66a6ba957184 Thu, 21 May 2026 23:00:00 GMT Location: Hinckley | Salary: £14.35/hour | Type: Temporary | Are you a dependable and motivated individual looking for a role where your customer service skills will truly make a difference? Our respected client in Hinckley is seeking Customer Service & Installation Coordinators to join their team on a temporary basis. This is a fantastic opportunity for someone who is passionate about delivering excellent customer service. Working Hours:  Monday to Friday, 9:00am – 5:00pm Pay Rate:  £14.35 per hour Key Role Responsibilities: Handle customer inquiries and complaints via phone & email ensuring timely and effective resolution. Customer account management. Maintain detailed and accurate records of customer interactions and transactions. Collaborate with other departments to resolve complex issues and improve overall customer satisfaction. Provide feedback on the efficiency of the customer service process and suggest improvements. Take ownership of the customer journey from installer arrival on site through to job completion. Manage live-installation issues: where installations fail, coordinate remedials, book follow-up visits, and ensure correct parts are ordered and delivered. Call all customers with failed installations... Temporary