Customer Service Agent - University Admissions

Join Our Team as a Customer Service Advisor!Are you ready to make a difference in the world of education? We are looking for enthusiastic and dedicated Customer Service Advisors to support our client''s University Admissions Clearing hotline this summer! This is a fantastic opportunity to engage with prospective students and help them navigate their journey into higher education-all from the comfort of your home!Contract Details:Type: TemporaryDuration: July 2, 2026 - October 15, 2026Hours: Full Time, Monday to Friday, 8:00 AM - 6:00 PMWorking From HomeWhat You''ll Do:Assist prospective students with their applications and respond to their queries over the phone.Provide accurate and empathetic information about the admissions process.Support new team members by addressing their questions and sharing your expertise.Ensure every interaction results in a professional and supportive customer experience.Record and manage information in compliance with data protection regulations.Thrive in a high-pressure, time-sensitive environment.What We''re Looking For:Customer Service Skills: A compassionate approach that puts customers first.Communication: Fluent in spoken and written English-clear communication is key!IT Proficiency: Comfortable using PCs and core Microsoft Office applications (Word, Excel, Outlook). Quick navigation through various software platforms is essential.Attention to Detail: Accuracy is crucial in this role!Availability: Must be available for the full duration of ..... full job details .....