https://jobs.co.uk/job/customer-service-agent-trinity-resource-solutions--e6fc7a0a-e890-4c97-92dc-79d9766e71d6 RSS feed for Customer Service Agent at Trinity Resource Solutions. en-gb Thu, 09 Jul 2026 19:50:58 GMT https://jobs.co.uk/job/customer-service-agent-trinity-resource-solutions--e6fc7a0a-e890-4c97-92dc-79d9766e71d6 https://jobs.co.uk/job/customer-service-agent-trinity-resource-solutions--e6fc7a0a-e890-4c97-92dc-79d9766e71d6 Wed, 08 Jul 2026 23:00:00 GMT Location: Buckinghamshire | Salary: £26000/annum | Type: Permanent | Customer Services Agent �� Location: Marlow (Office Based) �� Job Type: Full-Time | Permanent About the Role: We''re looking for a friendly and customer-focused E-commerce Customer Services Agent to join our Operations team. If you enjoy helping people, solving problems, and delivering outstanding customer service, this could be the perfect opportunity for you. As the first point of contact for our customers, you''ll support them with enquiries, orders, returns, deliveries, and product-related questions across phone, email, and CRM systems. You''ll play an important role in ensuring every customer has a smooth and positive experience. What You''ll Be Doing: Responding to customer enquiries via phone, email, and CRM systems. Assisting customers with orders, returns, refunds, and delivery updates. Resolving customer complaints professionally and escalating complex issues when required. Accurately updating customer records and case notes. Working closely with internal teams including Sales, Marketing, Logistics, and After Sales Support. Helping identify ways to improve the customer experience and service processes.    Wha... Permanent