Customer Service Agent

Customer Services Agent (Temporary)Hourly pay rate £13.75Location: Central Milton KeynesJob Type: Temporary (12 weeks), Full-time, Mon -Fri - 35 hours per week.We are seeking a Customer Services Agent for a 12-week temporary position based in our Milton Keynes office. This role involves contacting existing merchants to arrange the recovery of unused payment devices/terminals, ensuring a professional and positive experience for all merchants.Day-to-day of the role:Make outbound calls and send emails to merchants to manage the recovery of devices.Update outcomes and interactions in the CRM system.Coordinate with logistics to ensure smooth return and handling of devices.Required Skills and Qualifications:Experience in customer services, collections, or similar roles.Strong communication skills and proficiency in English.Comfortable with CRM tools and following detailed processes.Ability to work to targets and manage multiple tasks efficiently.If you are interested in this role, have the necessary skills and experience and are immediately available to start, then please apply online or contact Wendy at the Reed Milton Keynes branch. ..... full job details .....