https://jobs.co.uk/job/customer-service-agent-randstad-technologies-recruitment--138c9339-5e46-4df4-a9ef-f97877aa88e0 RSS feed for Customer Service Agent at Randstad Technologies Recruitment. en-gb Mon, 15 Jun 2026 09:52:07 GMT https://jobs.co.uk/job/customer-service-agent-randstad-technologies-recruitment--138c9339-5e46-4df4-a9ef-f97877aa88e0 https://jobs.co.uk/job/customer-service-agent-randstad-technologies-recruitment--138c9339-5e46-4df4-a9ef-f97877aa88e0 Mon, 08 Jun 2026 23:00:00 GMT Location: Newcastle upon Tyne | Salary: £15 - £20/hour | Type: Contract | Customer Service Agent - Financial Services Location: Newcastle upon tyne Contract: 6-Month Initial Contract (37.5 hours/week) Shifts: 6-week rotation (8am-8pm M-F, 9am-6pm S-S) The Role I am currently recruiting for a Customer service adviser position with one of our clients in financial service in supporting the personal lending business. As a Customer Service Agent, you will act as the first point of contact for inbound customer inquiries regarding loan accounts, striving for first-time resolutions in a fast-paced environment. Key Responsibilities: Customer Support: Handle a high volume of inbound calls with professionalism and confidence. Data Compliance: Manage sensitive customer information in strict compliance with GDPR. Performance: Meet contractual Service Levels and KPIs while collaborating with your team and supervisor. What We Are Looking For: Required: Proven experience in a Call Centre/Contact Centre and Customer Service. Desirable: Background in Financial Services, Personal Loans, or Customer Records Management. This is an urgent vacancy where the hiring manager is shortlisting for an interview immediately. Please apply with a... Contract