https://jobs.co.uk/job/customer-service-agent-newcastle-uk-randstad-technologies-recruitment--2e85c90a-000a-4947-bb17-bd0f15db795d RSS feed for Customer Service Agent - Newcastle, UK at Randstad Technologies Recruitment. en-gb Tue, 04 Aug 2026 22:42:52 GMT https://jobs.co.uk/job/customer-service-agent-newcastle-uk-randstad-technologies-recruitment--2e85c90a-000a-4947-bb17-bd0f15db795d https://jobs.co.uk/job/customer-service-agent-newcastle-uk-randstad-technologies-recruitment--2e85c90a-000a-4947-bb17-bd0f15db795d Mon, 03 Aug 2026 23:00:00 GMT Location: Newcastle upon Tyne | Salary: £15 - £20/hour | Type: Contract | Role: Customer Service Agent Type: Contract (6 Months) Location: Newcastle, UK Working Model: Onsite We are looking for a candidate that will carry out the following role and responsibilities, which includes but is not limited to: Acting as first point of contact for Personal Loans account holders via inbound calls Take responsibility for managing customer information in line with GDPR experience Being a Team Player that enjoys collaborating with team mates to deliver outstanding customer service Striving to ensure a first-outcome resolution for our customers Able to work in a fast-paced environment while ensuring that processes & procedures are followed Can ensure that customer records are kept accurate and up to date Able to achieve Key Performance Indicators such as Average Handling Time Required: Call Centre/Contact Centre Experience Customer Service Experience Desirable: Financial Customer Service Experience Personal Loans Service Experience Customer Records Management This is an urgent vacancy with a deadline where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it prave... Contract