Customer Service Agent

Customer Service AgentLocation: Winnersh, Reading - HybridPay Rate: £14.87 per hourHours: 37.5 per weekShift Pattern: 9am-6pm - Rotating shift pattern (Mon-Sun) over 4-week rotations which includes 1 weekend off, 2 weekends with 1 day, 1 full weekend workingContract: Immediate start - ends 30th September 2026About the RoleWe''re looking for a Customer Service Agent to join a hybrid working team supporting one of the UK''s top online car marketplace brands.In this role, you''ll handle customer enquiries via phone, email and web chat, guiding customers through the process of selling their car and ensuring they receive a smooth, positive experience.Key Responsibilities:Managing customer interactions via phone, email and web chatProviding clear and accurate information throughout the vehicle-selling journeyMaintaining a high standard of customer careCollaborating with colleagues during office days to support team performanceWhat You''ll Need:Proven customer service experience (phones, chat, email or contact centre)Be immediate availability to startNo planned long-term holidays or commitments during this assignmentExcellent communication skills, both written and verbalAbility to work calmly and professionally in a busy environmentIf you''re motivated, a great communicator, and ready to join a fast-moving customer support team, apply today. ..... full job details .....