https://jobs.co.uk/job/customer-service-agent-isas-amp-savings-hays-business-support--63cd8546-8c33-4ed4-a952-e22daaa8de81 RSS feed for Customer Service Agent (ISAs & Savings) at Hays Business Support. en-gb Thu, 17 Sep 2026 22:39:38 GMT https://jobs.co.uk/job/customer-service-agent-isas-amp-savings-hays-business-support--63cd8546-8c33-4ed4-a952-e22daaa8de81 https://jobs.co.uk/job/customer-service-agent-isas-amp-savings-hays-business-support--63cd8546-8c33-4ed4-a952-e22daaa8de81 Wed, 16 Sep 2026 23:00:00 GMT Location: Manchester | Salary: £25000/annum 25000 | Type: Permanent | Hays are recruiting for an established financial services organisation who is looking for an experienced Customer Service Agent to join its growing operations team. This is an excellent opportunity for someone with financial services experience, ideally including knowledge of ISAs or savings products, to develop their career within a supportive and knowledgeable environment. You will play an important role in providing an efficient, accurate and customer-focused service, helping customers understand their accounts and supporting them in achieving their financial goal. This is a permanent role, based in Manchester city centre, office-based. Hours: Monday to Thursday, 9am to 5pm; Friday, 9am to 4pm Your new role Key responsibilities Managing customer enquiries relating to ISA and savings products by telephone and email Handling new account enquiries and providing clear product information Supporting the onboarding of new customers Helping to retain Trust Fund customers and discussing available reinvestment options Maintaining accurate and compliant customer records Providing clear and professional guidance on customer accounts Working collaboratively with colleagues to impr... Permanent