Customer Service Agent

We are seeking dedicated and proactive temporary Customer Advisors to help create an efficient and effective, friendly and courteous day to day customer service/order processing department based in Guildford. Due to the location of this client, you must be able to drive and have use of a car. This role is temporary with a view to go permanent! Key responsibilities include:Accurately processing orders in the systemHandling queries, enquiries and complaintsCompleting orders and processing in a timely mannerBuild relationships with customers over the phoneSkills:Excellent communication skills are required to interact with internal staff and service usersMust be able to work off their own initiative as well as part of a teamComputer Literate with a good working knowledge of Word and ExcelExcellent telephone mannerExcellent organisational skills with a good eye for detailPrevious experience within a busy Customer service department or Administrative role Previous experience of administration, order processing and scheduling of workloads would be a huge advantageIf you are passionate about providing outstanding customer support, we encourage you to apply for this role ..... full job details .....