Customer Service Agent

Customer Service AgentPay rate: 13.45 - 20.18Contract Type: Full TimeLocation: Bury St EdmundsStart Date: ASAP We are looking for Customer Service Agent to start immediately for our client based in Bury St Edmunds.The successful Customer Service Agent will receive: 13.45/h basic 20.18/h overtime (after 7.5hrs per day)Guaranteed 37.5hrs per weekSubsidised onsite canteenFree car parking28 days holiday prorated on PAYEReferral Bonus - Introduce a friend to us and you receive a bonus! What to expect as a Customer Service Agent:Working Monday to Friday from 8:30am, you will be part of a busy customer service operation for a well-established fuel provider.Your day-to-day responsibilities will include:Handling a high volume of customer callsResponding to customer enquiries in a polite and professional mannerProviding accurate information and resolving queries wherever possibleUpdating customer information and records using computer systemsEnsuring customers receive a positive and efficient serviceWorking closely with colleagues to manage busy periods and maintain excellent service levels As a Customer Service Agent you must:Previous experience in a call enter environmentComputer literacyPolite and professional able to handle high volume of customer calls. Call us now on (phone number removed) or apply below - shifts available immediately! This position is commutable from Stowmarket, Thetford, Newmarket, Ipswich and Bury St Edmunds.Join the leading agency in Bury St Edmunds - 97% of ..... full job details .....