https://jobs.co.uk/job/customer-service-agent-ctr-select--5d49e4df-0fe3-4d07-83a7-742ed42089e2 RSS feed for Customer Service Agent at CTR Select. en-gb Sat, 18 Jul 2026 15:32:45 GMT https://jobs.co.uk/job/customer-service-agent-ctr-select--5d49e4df-0fe3-4d07-83a7-742ed42089e2 https://jobs.co.uk/job/customer-service-agent-ctr-select--5d49e4df-0fe3-4d07-83a7-742ed42089e2 Sat, 18 Jul 2026 11:51:31 GMT Location: Egham | Salary: 32000.00-32000.00 Annual | Type: Permanent | Customer Service Agent Location: Egham, SurreySalary: Competitive DOEHours: 40 hours per week, Monday-Friday, shifts between 7:00am - 7:00pmCTR Select is recruiting on behalf of their client based in Egham, and they are seeking a Customer Service Agent to join their Service Operations team.This is an excellent opportunity for a customer-focused professional to support key international clients, managing service requests from initial contact through to resolution while ensuring service levels and customer satisfaction are consistently achieved.Key ResponsibilitiesAct as the primary point of contact for customer service and support enquiries.Manage support cases through their full lifecycle, ensuring timely resolution.Perform first-line diagnosis and qualification of issues.Coordinate engineers, logistics, travel arrangements, and spare parts as required.Escalate issues appropriately and within agreed service levels.Schedule preventative maintenance visits.Liaise with internal departments, customers, and suppliers to ensure effective communication.Produce reports and participate in customer review meetings and conference calls.Essential SkillsPrevious experience in a customer service... Permanent