https://jobs.co.uk/job/customer-service-agent-bbs-recruitment--4cf8ecc4-8c8a-4f1b-9bb3-e805498cb5a8 RSS feed for Customer Service Agent at BBS Recruitment. en-gb Sun, 25 Oct 2026 04:17:01 GMT https://jobs.co.uk/job/customer-service-agent-bbs-recruitment--4cf8ecc4-8c8a-4f1b-9bb3-e805498cb5a8 https://jobs.co.uk/job/customer-service-agent-bbs-recruitment--4cf8ecc4-8c8a-4f1b-9bb3-e805498cb5a8 Sat, 24 Oct 2026 11:52:21 GMT Location: Islington | Salary: 16.00-16.00 Hourly | Type: Contract | BBS Recruitment is an independent recruitment agency specialising in Transport and Logistics, Social Care, Public Sector, and Commercial recruitment. We are currently recruiting for an experienced Customer Service Agent to join our client''s busy Contact Centre in Islington. The ideal candidate will have at least one year''s experience working within a local authority environment, alongside a background in customer service or contact centre operations. This is an excellent opportunity to work within a busy and supportive Contact Centre, delivering a high-quality service to residents across the borough. As a first point of contact, you will play a vital role in providing accurate information, resolving enquiries and ensuring residents receive a professional, efficient and compassionate service. Key Responsibilities of the Customer Service Agent : Answer incoming telephone calls from residents, providing a professional, friendly, and efficient service. Respond to enquiries relating to council services, housing, repairs, and other local authority services. Provide practical advice, guidance, and solutions in line with council policies and procedures. Support vulnerable or distressed ... Contract