Customer Service Advisors

16.62 per hourTemporary - 3 months initially - with permanent opportunities after this period Central Bristol - fully office based, no option to work from home 37 per week - Monday - Friday 9-5Are you passionate about working in an environment where you feel like you are making a difference? Do you thrive in a fast-paced and challenging roles? We have an exciting opportunity working for a local authority as a Customer Service Advisor.Tate are working with a local authority in their search for Customer Service Advisors on a full-time basis. As a Customer Service Advisor, you would be based at their Citizen Service Point, a busy area, where people across Bristol come who are in crisis and require urgent support, which can be related to homelessness, abuse, benefits etc.This is an extremely busy and high-pressured service, where you would be on your feet for the majority of the day. Main responsibilities include: Providing face-to-face support around 3-10 customers per day in person depending on the complexity of the request.Offering support and advice on challenging queries.Working efficiently alongside other departments to find the best resolution for the customer.Answering telephone calls.Administration support - working on complex databases and ensuring confidential information is accurate and up to date.If you are looking for a challenging, but rewarding role, with excellent training and opportunities for long term career development, please apply today with your CV to be ..... full job details .....