Customer Service Advisors

-15.06 per hour

3 months initially - with permanent opportunities

Central Bristol - fully office based

37 per week - Monday - Friday 9-5

Are you driven by the chance to help people when they need it most? If that sounds like you, we''ve got an incredible opportunity available.

Join Tate in partnership with a local authority as a full-time Customer Service Advisors - right at the heart of Bristol''s Citizen Service Point. This is where urgent support meets compassionate action. You''ll be the first point of contact for individuals facing crisis situations - from homelessness and abuse to urgent benefit needs - offering guidance, empathy, and practical solutions.

What you''ll be doing:

• Supporting 3-10 customers face-to-face each day, tackling complex and sensitive issues head-on
• Solving challenging queries with confidence and care
• Collaborating with internal departments to deliver fast, effective resolutions
• Handling incoming calls with professionalism and urgency
• Managing confidential data across intricate databases with precision

This isn''t just a job - it''s a fast-paced, high-pressure role where you''ll be on your feet, thinking on your feet, and making a difference from the moment you step in.

Why apply?

• Comprehensive training to set you up for success
• Long-term career development opportunities
• The chance to be part of a team that truly changes lives

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.