https://jobs.co.uk/job/customer-service-advisor-zoom-recruitment--a8b43d4d-ca42-42b4-873a-99be9ad5377b RSS feed for Customer Service Advisor at Zoom Recruitment. en-gb Thu, 28 May 2026 18:55:49 GMT https://jobs.co.uk/job/customer-service-advisor-zoom-recruitment--a8b43d4d-ca42-42b4-873a-99be9ad5377b https://jobs.co.uk/job/customer-service-advisor-zoom-recruitment--a8b43d4d-ca42-42b4-873a-99be9ad5377b Wed, 27 May 2026 23:00:00 GMT Location: Orpington | Salary: £26000 - £26500/annum | Type: Permanent | Customer Service Advisor - Orpington- We are seeking a motivated and customer-focused Customer Service Advisor to join our client''s growing and dynamic team. This is an exciting opportunity to be part of a fast-paced organisation where they pride themselves on deliverying an outstanding customer experience. As a Customer Service Advisor, you will be responsible for providing professional and efficient support to customers via telephone, email, live chat and written correspondence.- Responsibilities as a Customer Service Advisor:- Provisioning orders from initial placement through to completion.- Managing and responding to customer communications across mulitple channels.- Providing 1st line support for all customer enquiries.- Arranging, organsing and overseeing couriers.- Managing order delays and customer expectations.- Handling billing queries, invoice analysis and taking payments.- Maintaining and updating customer databases.- Managing mailboxes and ensuring timely response.- Investigating and resolving customer concerns through to resolution.- Supporting processes such as BACS payments, Direct Debits, invoicing, debt management and suspensions.- ... Permanent