Customer Service Advisor

We are recruiting on behalf of our client for a Customer Service / Key Account Sales Advisor to join their friendly, close-knit team. This role offers the perfect mix of customer service, telesales, and account management, making it an excellent opportunity for someone who enjoys building relationships and driving sales. Salary: £27,000 Hours: Monday - Friday, 9:00am - 5:30pm ( hour lunch) with some flexibility to be discussed Location: Redhill The Role You will act as the first point of contact for customers, ensuring a smooth and efficient service while maximising sales opportunities. Alongside handling day-to-day enquiries, you will be responsible for managing your own portfolio of key accounts covering multiple practices, some with regular purchasing needs and others requiring more proactive contact. Key responsibilities include: Handling customer queries with professionalism and patience, including delivery issues, order errors, and stock availability. Processing orders quickly and accurately. Building rapport with customers and promoting additional products through upselling and link-selling. Managing a portfolio of client accounts, ensuring each practice is contacted regularly with updates on promotions and special offers. Working to grow sales across your accounts on a quarterly basis, with a focus on targeted product campaigns. Carrying out administration tasks such as processing emailed orders and maintaining accurate account records. Collaborating closely ..... full job details .....