https://jobs.co.uk/job/customer-service-advisor-winsearch--cdf99b5b-b532-4e9a-8128-57e67cbb2894 RSS feed for Customer Service Advisor at Winsearch. en-gb Sat, 30 May 2026 21:34:36 GMT https://jobs.co.uk/job/customer-service-advisor-winsearch--cdf99b5b-b532-4e9a-8128-57e67cbb2894 https://jobs.co.uk/job/customer-service-advisor-winsearch--cdf99b5b-b532-4e9a-8128-57e67cbb2894 Wed, 06 May 2026 23:00:00 GMT Location: Wigan | Salary: £26437/annum | Type: Permanent | Customer Service Advisor Monday – Friday - 8am – 5pm £26,437 Wigan Permanent The Role You will be providing an outstanding, professional and first-class experience to all customers via telephone and email/live chat communications.  On a daily basis you will assist customers by dealing with all queries, requests and complaints in accordance with company standard operating procedures, to a mutually satisfactory conclusion between the customer and the company. Ensure delivery of exceptional customer experience at all times and first-time resolution whenever possible Be a source of support for all customers and strive to deliver solutions to customer issues Answer calls and emails promptly and in a professional and courteous manner at all times. Follow the department escalation process for the escalation of calls and emails. Work to Key Performance Indicators set to ensure personal, team and department targets are met Complete paperwork relating to all communications promptly and accurately The Candidate Minimum 1 years’ experience in telephony or customer service experience Outstanding telephone manner. Well-developed written communication skills Excellent int... Permanent