https://jobs.co.uk/job/customer-service-advisor-winsearch--b99f900b-2679-40d4-9f37-c56a48ec25a6 RSS feed for Customer Service Advisor at Winsearch. en-gb Tue, 28 Jul 2026 18:57:03 GMT https://jobs.co.uk/job/customer-service-advisor-winsearch--b99f900b-2679-40d4-9f37-c56a48ec25a6 https://jobs.co.uk/job/customer-service-advisor-winsearch--b99f900b-2679-40d4-9f37-c56a48ec25a6 Mon, 27 Jul 2026 23:00:00 GMT Location: Liverpool | Salary: £12.94/hour | Type: Temporary | Customer Service Advisor Location: Liverpool (Hybrid Working) Temporary ongoing Pay Rate: £12.94 per hour Hours: 37.5 hours per week Shift Pattern: Monday to Sunday on a rota basis 08:30am – 4:30pm 10:00am – 6:00pm 12:30pm – 8:30pm   Customer Service Advisor About the Role This role supports an emergency assistance campaign for a premium automotive brand. Some customer interactions may involve drivers who have been involved in vehicle accidents or emergency situations. Candidates should be comfortable handling sensitive and potentially distressing calls in a calm, professional, and empathetic manner while providing reassurance and support to customers during challenging situations. Customer Service Advisor Key Responsibilities Deliver a professional, friendly, and customer-focused service at all times Manage customer enquiries via phone and digital communication channels Build a clear understanding of customer needs to provide effective solutions Deliver a high-quality customer experience in line with company standards and SLAs Accurately capture and maintain customer information using CRM systems Handle customer complaints and resolve issues efficiently and p... Temporary