Customer Service Advisor

Customer Service AdvisorHavant Full Time PermanentAre you passionate about delivering great customer service?We''re looking for a Customer Service Advisor to join a growing business. You''ll be the first point of contact for customers, handling enquiries, booking appointments, providing updates and ensuring a smooth customer journey from start to finish. What you''ll be doing:Responding to customer enquiries by phone, email and online channelsBooking appointments and coordinating with internal teamsProviding updates and support throughout the customer journeyResolving customer queries and handling feedback professionallyMaintaining accurate records using CRM systems What we''re looking for:Previous customer service or customer-facing experienceExcellent communication skillsStrong organisation and attention to detailConfident using Microsoft Office and CRM systemsA positive, customer-first approach What''s on offer:Competitive salary25 days holiday plus bank holidaysPension schemeCareer development opportunitiesFriendly and supportive team environment Please note that no terminology in this advert is intended to discriminate on the grounds of a person''s gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. ..... full job details .....