https://jobs.co.uk/job/customer-service-advisor-west-midlands-and-worcestershire-perm-hub--3ef727b4-c8ce-46b9-9d41-d8f068083b2e RSS feed for Customer Service Advisor at West Midlands and Worcestershire Perm Hub. en-gb Mon, 31 Aug 2026 22:20:09 GMT https://jobs.co.uk/job/customer-service-advisor-west-midlands-and-worcestershire-perm-hub--3ef727b4-c8ce-46b9-9d41-d8f068083b2e https://jobs.co.uk/job/customer-service-advisor-west-midlands-and-worcestershire-perm-hub--3ef727b4-c8ce-46b9-9d41-d8f068083b2e Sun, 30 Aug 2026 23:00:00 GMT Location: Worcestershire | Salary: £28000/annum | Type: Permanent | Customer Service Advisor Location: Redditch (Office-Based) Hours: Full Time, Monday to Friday Salary: -28,000 per annum Pertemps are currently recruiting on behalf of a well-established and growing business for a Customer Service Advisor to join their team at their Head Office in Redditch. This is an excellent opportunity for a customer-focused professional who enjoys building relationships, resolving queries, and ensuring customers receive a first-class experience throughout their journey. You''ll play a key role in coordinating communication between customers, installation teams, and internal departments to ensure projects are completed efficiently and to a high standard. Key Responsibilities As a Customer Service Advisor, your duties will include: Acting as the primary point of contact for customers throughout their installation process Providing a professional, friendly, and solution-focused service at all times Making regular outbound calls to customers and installation teams to provide updates and resolve any issues Working closely with Project Managers to ensure projects remain on track Updating and maintaining customer records accurately within the CRM... Permanent