Customer Service Advisor

Customer Service Advisor £27,308 per annum + £500 quarterly bonusBarton-upon-Humber Full Time Office BasedMonday to Friday, 8:55am 5:30pm 40 hours per weekUpcoming Start Dates = October and November Looking for a customer service role with no sales or cold calling? A fantastic opportunity has become available at our client for a Customer Service Advisor to join a busy and supportive team based in Barton-upon-Humber.This is a genuine customer service role where your focus will be on helping customers, resolving queries and providing a positive experience. You won''t be expected to make cold calls or work in a sales environment.You''ll be part of the Call Centre team, handling a wide range of customer enquiries, keeping customer accounts up to date and working with showrooms and internal departments to make sure issues are resolved efficiently.If you''re someone who enjoys problem-solving, speaking to people and finding solutions, this could be a great opportunity for you.What will you be doing? As a Customer Service Advisor, your day-to-day responsibilities will include: Handling customer enquiries and finding suitable solutions Managing and updating customer records accurately Following up with customers to make sure their queries have been resolved Working closely with showrooms and internal teams Taking a proactive approach to resolving customer issues Building positive and professional customer relationships Escalating more complex issues where appropriate Dealing with ..... full job details .....