Customer Service Advisor

This is a full-time, office-based position, and applicants must be able to commute to Barton-upon-Humber daily.Customer Service Advisor £27,308 per annum + £500 quarterly bonus Barton-upon-Humber - Full Time Office Based Monday to Friday, 8:55am to 5:30pm - 40 hours per weekAn exciting opportunity is available for a Customer Service Advisor to join a busy and supportive office team in Barton-upon-Humber. As a Customer Service Advisor, you will manage a variety of customer enquiries, update customer accounts, and resolve issues while maintaining clear and friendly communication. This is a purely customer service focused position with no sales or cold calling. The Customer Service Advisor will also work closely with internal teams and showrooms to ensure customers receive the best possible support.This position is ideal for someone who enjoys helping people, solving problems and building strong customer relationships.Duties of the Customer Service Advisor Respond to customer enquiries and provide helpful solutionsUpdate customer records and maintain accurate informationFollow up with customers to ensure queries are resolvedLiaise with showrooms and internal teams when requiredProactively resolve customer queries efficientlyBuild and maintain positive relationships with customersEscalate issues where necessary to ensure resolutionHandle complaints professionally and calmlyWork towards improving customer satisfaction and retention Experiences needed from the Customer Service ..... full job details .....