Customer Service Advisor

Customer Service AdvisorBasic Salary: £35,000 per annumLocation: Cradley HeathHours: Monday - FridayNew vacancy for a Front of House/CSA/Customer Service Advisor to join a busy accident repair centre.Reporting to the Body Shop Manager, the main purpose of the job is to deal with customer requirements for vehicle repair in an efficient and courteous manner and to ensure a high standard of customer service.Responsibilities of a Front of House/CSA/Customer Service Advisor: Excellent Customer Service Multi-tasking and prioritising tasksAttention to detail in all administrationScanning DocumentsBooking partsSkills and Qualifications of a Front of House/CSA/Customer Service Advisor: Experience of working in a modern Accident Repair Centre/Bodyshop is desirable for this role Excellent customer service and organisation skillsGood IT skillsExperience of cash credit controlExcellent administrative skillsuse of Autoflow or E-MaxAbility to work well under pressure and to tight deadlinesAbility to work within a team environmentThis is a full-time, permanent position for a skilled and courteous Front of House/CSA to earn a Competitive salary together with excellent brand approvals and benefit from company culture where career progression is encouraged. Previous experience in a Bodyshop environment is desired but not essential. ..... full job details .....