Customer Service Advisor / Trade Counter

Our client is seeking a proactive, motivated and diligent Customer Service Advisor/ Trade counter to join their dynamic and dedicated team. The successful Customer Service Advisor/ Trade counter candidate will have experience in both customer service and sales, be able to demonstrate effective and efficient problem-solving skills and provide a friendly and approachable customer experience. This position has amazing prospects for the right candidate. PLEASE NOTE - When not working on the Trade Counter, candidates will be required to work in the Warehouse. A Forklift/Counterbalance Licence is a bonus. Key responsibilities for the role of Customer Service Advisor/ Trade counter: To manage customer orders and queries in an effective and efficient manner. To ensure that your workspace is clean, tidy and clear of obstructions, including the trade counter, warehouse and office spaces. To load and unload deliveries by hand (with forklift, if candidate possesses relevant licences) To process orders and handle payments. To safely move goods to storage areas and around the warehouse facilities as required. To put orders together and organise deliveries. To advise customers about which materials to use, employing your knowledge of the broad range of stock offered by our client. To complete stock control paperwork or update computerised stock lists accurately and in a timely manner. Essential qualities for the role of Customer Service Advisor/ Trade counter: To display thorough ..... full job details .....