https://jobs.co.uk/job/customer-service-advisor-thompsons-solicitors--1c3fd326-8dd3-4edb-9849-c0275a7f1106 RSS feed for Customer Service Advisor at Thompsons Solicitors. en-gb Sat, 23 May 2026 12:16:42 GMT https://jobs.co.uk/job/customer-service-advisor-thompsons-solicitors--1c3fd326-8dd3-4edb-9849-c0275a7f1106 https://jobs.co.uk/job/customer-service-advisor-thompsons-solicitors--1c3fd326-8dd3-4edb-9849-c0275a7f1106 Thu, 21 May 2026 11:52:55 GMT Location: Sheffield | Salary: 24129.00-24129.00 Annual | Type: Permanent | Customer Service Advisor (Legal Helpline)We are hiring for our customer service team, so if you have a passion for delivering excellent customer service, want to work for somewhere that makes a difference and you are a people person, we would love to hear from you! Working as part of our successful Contact Centre based in Sheffield, the role of a Customer Service Advisor, in our Legal Helpline team involves handling Personal Injury enquiries that come into the firm and you will be proactively capturing relevant information on our systems.If successfully shortlisted, you will be required to complete an online assessment, which will be sent to the email address you used to apply for this position. Subject to successful completion, you must then be available to attend our Sheffield office W/C 1st July for a final stage interview. More about the role Deal with and respond to telephone calls, emails and messagesCommunicate in a professional timely mannerCarry out initial case assessments to determine the progression of a case - but don''t worry we will give you all the training needed for you to be able to succeed in your role! So no previous experience is necessary.In return, you will ... Permanent