Customer Service Advisor

Customer Service AdvisorCentral Glasgow (Hybrid Working) 24,945.96Full-time 35 hours per week Monday-Friday (8am-6pm shifts)We are currently working with a well-established and multi-award-winning business, a UK-wide organisation who are looking to expand their Customer Service team due to continued growth.This is a fantastic opportunity to join a collaborative and forward-thinking business that puts both its customers and employees at the heart of everything they do.There a very competitive salary on offer starting at 24,900 and increasing after probation and at the 1 year mark.This is very much a full-time and permanent role, you''d be working a shift pattern of 9-5 for the first 8 weeks, and then after this a rota that consists of 3x shifts, 8-4, 9-5 and 10-6 with an hours lunch. The office is based in Central Glasgow so has good public transport links.Please note that we can only consider candidates who will be able to interview in the coming 2x weeks and start asap. The RoleAs a Customer Service Advisor, you will play a key role in delivering a high level of support to a wide range of customers. This will involve handling queries, resolving issues, and ensuring a smooth and professional customer experience across multiple channels.Key responsibilities include:Handling inbound calls from customers and stakeholdersResponding to email and live chat enquiriesUpdating and maintaining internal systems and customer recordsSupporting with general administrative tasksManaging ..... full job details .....