Customer Service Advisor

Customer Service Advisor Hemel Hempstead (Hybrid Working) £26,500 rising to £27,400 after 4 months and then another increase to £28,300 at the the 1 year point Full-time 35 hours per week Monday-Friday (8am-6pm shifts)We are currently working with a well-established and multi-award-winning business, a UK-wide organisation who are looking to expand their Customer Service team due to continued growth.This is a fantastic opportunity to join a collaborative and forward-thinking business that puts both its customers and employees at the heart of everything they do.There a very competitive salary on offer starting at £26.5k and increasing after probation and at the 1 year mark.This is very much a full-time and permanent role, you''d be working a shift pattern of 9-5 for the first 8 weeks, and then after this a rota that consists of 3x shifts, 8-4, 9-5 and 10-6 with an hours lunch. Please note that we can only consider candidates who will be able to interview in the coming 2x weeks and start asap.The RoleAs a Customer Service Advisor, you will play a key role in delivering a high level of support to a wide range of customers. This will involve handling queries, resolving issues, and ensuring a smooth and professional customer experience across multiple channels.Key responsibilities include:Handling inbound calls from customers and stakeholdersResponding to email and live chat enquiriesUpdating and maintaining internal systems and customer recordsSupporting with general ..... full job details .....