https://jobs.co.uk/job/customer-service-advisor-the-work-shop-resourcing-ltd--a879a089-6a7b-485a-8e69-6de8626df613 RSS feed for Customer Service Advisor at The Work Shop Resourcing Ltd. en-gb Mon, 27 Apr 2026 04:41:06 GMT https://jobs.co.uk/job/customer-service-advisor-the-work-shop-resourcing-ltd--a879a089-6a7b-485a-8e69-6de8626df613 https://jobs.co.uk/job/customer-service-advisor-the-work-shop-resourcing-ltd--a879a089-6a7b-485a-8e69-6de8626df613 Wed, 15 Apr 2026 11:52:36 GMT Location: Romsey | Salary: 26624.00-26624.00 Annual | Type: Permanent | We are pleased to be working with a friendly and established company based in Romsey which is looking for Customer Service Advisors. This role is an excellent temporary to permanent opportunity. As a Customer Service Advisor, you will respond to contact made from existing customers, regarding queries relating to a service or purchased product, via phone, email, webchat or post. Potential to work from home after completion of probation, however you must be available to come into the office when required (meetings, reviews training etc) Duties for the Customer Service Advisor: Deal with all incoming and follow up contact with customers who have an enquiry or service request, either by phone, email, webchat or post Handle and resolving customer complaints Chase customer orders, refunds, providing product information and all other customer service related help Consistently provide a strong level of customer service at all times, being knowledgeable and taking ownership to manage enquiries from investigation to resolution Increase customer satisfaction and loyalty by dealing with requests effectively and efficiently Supporting other departments in line with business requirements ... Permanent